Saturday, 17 January 2015

Microsoft Band: the end

I had a lot of fun with the Band initially.

Then after literally two seconds in the shower after a long run, it died. I doubt it got that wet - I literally stepped into the shower, noticed the Band was still on my wrist, then took it off and placed it out to dry.

But that was enough to kill it. The screen went all crazy and illegible. It was dead.

I had paid the $20 'extended warranty' fee, so the guys at the Microsoft Store grudgingly replaced it. I say grudgingly because one staff member really didn't seem sure about it; luckily another guy got involved and was more than happy to help me. They made it clear that if I hadn't paid for the extended warranty, they would not be replacing it at all.

Then they asked for another $20. To cover this Band with extended warranty. I was very annoyed by this. I didn't pay. But now I'm too scared to use the Band. What if, while running outdoors, it rains? The Band apparently will die at the slightest hint of water, and next time Microsoft promised they would NOT be replacing it unless I paid the additional $20.

So now I hardly wear it. It's in a drawer somewhere. So long, Microsoft Band, I hardly knew yea...

Microsoft: if you put a GPS in a fitness device, you're saying it's okay to use it outdoors. If that same device fails in the slightest mist of rain, the device itself is a failure.

1 comment:

  1. What a sad end to the "almost awesome" MS Band :(